Courses

Surgent's Coaching Skills for Managers and Supervisors On-Demand Webcast

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Member Price: $129.00 Non-Member Price: $189.00

Developer:: SURGENT MCCOY SELF-STUDY CPE, LLC
CPE Credits:: Personnel/HR: 4.00
Fields of Study:: Personnel/HR
Level:: Basic

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions. (Please Note: This module is part of Surgent's Audit Skills Training: Level 5.)

Objective

Identify effective coaches and develop coaching strategies to support your team
Give constructive criticism while managing defensive reactions

Highlights

The definition of “coaching” and the coaching process
Characteristics of effective coaches
Coaching strategies to support and assist others as they change ineffective behaviors
Conducting one-on-one coaching sessions for setting goals and improving performance

Designed For

Employees identified for advancement, team leads, supervisors, and managers

Prerequisite

None

Advanced Preparation

None