Courses

Objective

• Understand the differences between a respectful, inclusive workplace and one that is lacking in these
• Detail how individuals can help create a more inclusive work environment. (Note: The focus is on things within an employee’s control, such as greeting all co-workers and practicing active listening.)
• Know how respect and inclusion foster a better work environment and can lead to better results for everyone
• Be aware of unconscious processes at play in decision-making, including when co-workers decide who will be included in group projects, co-worker social circles, informal mentoring, and similar activities. (Again, the focus is on things within an employee’s control.)
• Strategize to reduce/eliminate the impact inaccurate biases can have on decision making
• Share how to recover from a mistake, in a way that builds trust, respect, and a foundation for an inclusive workplace

Highlights

• The role of respect in creating an inclusive workplace. A respectful workplace is one in which all employees feel comfortable bringing their best selves and best contributions to the workplace.
• Teaching employees a “red light, yellow light, green light” framework, which is a tool for expressing discomfort with co-worker conduct. This tool helps employees learn to express their comfort or discomfort about certain conduct (for example, an inappropriate nickname or comment) to co-workers in a safe, respectful way.
• Common “derailers” — things that derail efforts to create a respectful workplace, including workplace gossip, ignoring mistakes, and unconscious bias
  • Strategies for reducing the impact of these derailers
• Unconscious bias, including the five defining characteristics of unconscious bias
• A framework for handling mistakes and using them to build trust and respect in the workplace

Designed For

Prerequisite

Advanced Preparation